Talkbacks and Feedbacks get more social

The theatre tribe in my neck of the woods uses Facebook … a lot. They’re gradually coming round to Twitter. Blogs are not as popular … no surprises there.

Social networking is being used, as you might expect, as a community support mechanism providing news, keeping in touch, promoting shows, providing links to items of niche interest, and of course, for online reviews. When it comes to providing feedback to artists or companies, comments in reviews don’t tend to be of much use, although they are read. You take the good with the bad, of course. Some of the worst feedback comments on reviews are the ones which sidetrack discussion into axe-grinding. The original point gets lost and a lot of heat is generated at the expense of light. Continue reading “Talkbacks and Feedbacks get more social”